Returns, Refunds and Exchanges

RETURNS, REFUNDS & EXCHANGES

Returns, refunds & exchanges are accepted within 30 days of you receiving your order

  • Returns and Refunds - customers can send the product back at their cost, along with proof of payment, within 30 days to receive a refund. All products must be in perfect condition. 
  • Exchanges - customers can send the product back at their cost, along with proof of payment, within 30 days. All products must be in perfect condition. Once C+G has received and reviewed, they will post the new item once confirmed by the customer.
  • If you would like to proceed with a return please contact our support team hello@carlottaandgee.com and include your order number. We will reply to you within 24 hours. 

FAQs